Sourced numbers and voices for deadline journalism.
A 3Vi product · Cape Town · Beta
BEAT
8 entries
Every entry on this beat is a fictional sample. The people, organisations and words are invented to show how SourceDesk entries work. Never publish them.
8 entries · newest first
South Africa doesn't win global contact-centre work on price any more. We win it on the call the script can't handle.
Naledi Sithole · Managing Director · Cape GBS Collective
ILLUSTRATIVE ENTRY · fictional speaker and organisation
ENTRY: sourcedesk.co.za/e/6n3nk6
BEAT: CX & retail · Demo
The rails that win in Africa are the ones a spaza shop can accept payment on tomorrow morning.
Sipho Dlamini · Chief Executive · Kasi Pay
ILLUSTRATIVE ENTRY · fictional speaker and organisation
ENTRY: sourcedesk.co.za/e/cynqdf
BEAT: Finance · Demo
Every day a container sits in the port, somebody adds it to the price of bread. Dwell time is an inflation number wearing a hi-vis vest.
Johan Pretorius · Supply Chain Director · Karoo Freight Analytics
ILLUSTRATIVE ENTRY · fictional speaker and organisation
ENTRY: sourcedesk.co.za/e/dvwg5z
BEAT: Energy & industry · Demo
Boards still treat ransomware as an IT line item. The organisations that recover fastest rehearsed the decision-making long before the breach.
Thandi Mokoena · Chief Information Security Officer · Meridian Bank
ILLUSTRATIVE ENTRY · fictional speaker and organisation
ENTRY: sourcedesk.co.za/e/n7vr5s
BEAT: Cybersecurity · Demo
The frontline workforce is the last mile of every digital transformation, and it remains the least connected.
Lebo Nkosi · People Analytics Director · Atlas Mining Group
ILLUSTRATIVE ENTRY · fictional speaker and organisation
ENTRY: sourcedesk.co.za/e/r9k2es
BEAT: Workforce · Demo
THEME: Frontline engagement
Every AI deployment we've measured lives or dies on one metric: did the customer have to repeat themselves.
Rachel van Wyk · Chief Experience Officer · Horizon CX
ILLUSTRATIVE ENTRY · fictional speaker and organisation
ENTRY: sourcedesk.co.za/e/s5wnyw
BEAT: CX & retail · Demo
THEME: Contact-centre AI
Load-shedding turned thousands of businesses into their own utilities. The grid code hasn't caught up with its own customers yet.
Zanele Khumalo · Chief Operations Officer · Veld Power
ILLUSTRATIVE ENTRY · fictional speaker and organisation
ENTRY: sourcedesk.co.za/e/ts6d2b
BEAT: Energy & industry · Demo
THEME: Electricity supply
SME credit stays scarce because the data needed to price the risk sits in silos nobody connects.
Prof. David Maseko · Economist · Ubuntu Capital Institute
ILLUSTRATIVE ENTRY · fictional speaker and organisation
ENTRY: sourcedesk.co.za/e/79xh9t
BEAT: Finance · Demo
THEME: SME finance
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